• Top 11 Frequently Asked Questions

    • How do I repair a “Cantilevered edge” pool deck?

      Cantilevered edge pool decks can break off on the underside. That means the repair must be completed against gravity. We developed a repair kit, E-Z Patch® 6, with full instructions that allows you to easily repair cantilevered edges upside down.

    • Do I need to drain my pool to make repairs?

      For a lot of repairs the answer is NO.

      The following repair kits can be used to do repairs underwater:

      These are fast setting formulas that are designed for doing repairs underwater as well as doing fast repairs above water (when the pool water is lowered below the repair area).

    • Can I repair cracked/broken expansion joints?

      E-Z Patch’s special formula of neutral cure silicone rubber in self-leveling E-Z Patch® 23. Our special neutral cure formula cures quickly, has a 50 year life expectancy, 2 year shelf life, requires no mixing or primer and can be used in temperatures as low as 0°F.

    • Can I fix cracks in plaster and decks?

      Cracks in plaster and decks can be best repaired using a flexible repair. E-Z Products has developed a liquid elastomeric crack preventer, E-Z Patch® 24, that can be applied over any repaired crack to give a flexible repair to the cracked area prior to retexturing deck, replastering, painting or coating.

    • My pool has a “Vinyl Liner” can you help?

      E-Z Patch® 28 Clear Vinyl Liner Repair Sealant  has been designed to meet the challenges of vinyl lined pools. Works underwater and above water.

      Our sealant makes it’s own clear patch. When repairing a very large rip or cut that has a lot of water flow or pressure, it can be used as an adhesive for a vinyl patch (clear vinyl patch included) that does not “suck through”. It is also excellent for repairs to plastic skimmer leaks or light fixture leaks.

    • Can you help with chips and cracks on glazed tile?

      Glaze chips and cracks on glazed Ceramic tiles can be easily repaired with E-Z Patch® 15, available in many colors.

    • Do you have something for rebar rust?

      In the past, repairing meant cutting out the steel rebar and carefully cleaning up the metal filings. Often times remaining steel not properly sealed would rust through again. To solve this problem, we developed a special formula sealing cement, E-Z Patch® 7. This product seals so well you’ll never have to cut out the old piece of rusted rebar.

    • How good are your color representations?

      We take great care in preparing our color samples and charts along with maintaining a high standard of color consistency in the manufacturing process. Because of the wide variation in settings, display types and computer systems in use today, we cannot guarantee color accuracy. If you have a color critical project, you should check with your local dealer/retailer to view actual product. When ordering on-line, you are welcome to send a tile or product sample to our office and contact us with the details to ensure a proper color match.

    • What should I do differently Using “Cement Repair Kits” in cold weather?

      • Use less water when mixing, unless you are “dashing” texture using E-Z Patch® 2 repair kit.
      • Slightly warm up the substrate first using a hot air gun or hair dryer.
      • Make sure the substrate is dry.
      • Use our Fast Set (F.S.) products that work well in cold temperatures.
      • Use hot water when mixing. (Note: you may use warm water, when using our Fast Set (F.S.) products)
    • What do I use to repair “Saltillo Tile?

  • What is different about E-Z Patch Cement Repair Kits?

  • Do I have to mix all of the contents of your cement type repair kits at once?

    • Do I have to mix all of the contents of your cement type repair kits at once?

      No. Also if the repair kit is the type that has an enclosed bottle of bonder, you can mix a smaller amount at a time. Example: Mix 1/4 of the liquid bonder with 1/4 of the dry mix and then add water as needed…and so on.

  • White Pool Plaster Repair and White Pool Plaster Repair F.S. (Fast Set) Questions

    • What product do I use to do underwater white plaster repairs?

    • Can E-Z Patch® 1 F.S. be applied above water?

      Yes. When the water is lowered for the repairs, E-Z Patch® 1 F.S. is the best for a fast setting repair or for pools to be painted.

    • I need to repair my pool plaster and then paint it. What product should I use?

      Use E-Z Patch 1 F.S. and wait at least 24 hours before applying pool plaster paint.

    • How long can I expect my plaster repair to last?

      Our plaster repair materials are stronger and bond better than the original plaster.

    • I am new at repairing pools. Which product should I use to repair white pool plaster?

      We suggest using E-Z Patch® 1 for repairing white pool plaster after you have lowered the water down below the area to be repaired. E-Z Patch® 1 is designed to set-up slower than the E-Z Patch® 1 F.S. – it does not rush you. However, if you are repairing underwater, repairing prior to painting the plaster, repairing in temperatures between 40°F to 70°F or just want to do a quick repair with the pool water lowered, use E-Z Patch® 1 F.S.

    • Can I adjust the set times on your white pool plaster repair kits?

      Yes, if you mix the materials in any of our cement type products using warm or hot water, it will set-up faster. If you mix the materials in any of our cement type products using cool or cold water, it will set-up slower.

    • How can E-Z Patch® 1 and E-Z Patch® 1 F.S. be colored to match the colored plaster on my pool?

      Add masonry dye to the dry mix of E-Z Patch® 1 or E-Z Patch® 1 F.S. to change the color. It is better to start with a small test mix and add a small amount of water to it to determine how much dye you will need to add. Remember to also wet the area that you are trying to match so that you are matching “wet to wet” to get a more correct color match.

    • I need to do an underwater white pool plaster repair involving a rust problem that is bleeding thru to the surface. What do I use?

      This problem requires a combination of 2 products. First, chip off all rusted cement and remove any rust particles from the pool so that they will not leave rust stains on the plaster surface. Next, use E-Z Patch® 7 to seal the rebar steel and fill the chipped out area to 3/8” from the top surface of the existing plaster. Then apply E-Z Patch® 1 F.S. (Fast Set) White Pool Plaster. See our Instructional Repair Videos.

    • How thick can I apply your plaster repair?

      Our E-Z Patch pool plaster materials are designed to be applied a min. of 3/8” deep and a max. of 1” at a time. Layers of up to 1” thick can be applied if you allow the previous layer to dry first and then moisten prior to applying the next layer so you don’t get shrinkage cracks.

    • Why is my container of E-Z Patch® 1 F.S. missing the inserted liquid bonder?

      Our E-Z Patch® 1 F.S. does not have and does not require a separate insert bottle of liquid bonder.

    • Your instructions recommend to lay the plaster down at least 3/8” deep, however, my original plaster was not that thick. How do I achieve the 3/8” depth?

      You would need to chip down the substrate area to be repaired so that the repair materials are at least 3/8” thick (or deep).

    • Do I “feather edge” the plaster repair?

      We suggest that you make the edges of the chip-out preparation for the plaster repair to be at least 3/8” deep and straight down (not slanted or beveled).

    • What causes the cracks in my pool plaster and how can I prevent them from cracking again in the future?

      Ground movement is usually the reason for cracks. If the pool wall was not installed thick enough, this will create a weak area that will crack. If you apply E-Z Patch® 24 Elastic Crack Preventer to the area to be repaired after doing the chipping and prep work and before installing the plaster repair materials, you will create a repair that has flexibility between the substrate and the new pool plaster repair materials. This will absorb the movement from most cracks.

    • What does “For Above Water Repairs” mean exactly?

      This is for the cement type of repair supplies that are not for underwater repairing. It means that the repair must be done after the pool water is lowered below the area to be repaired. It does not mean that after the repair is done and hardened, that water cannot be constantly on the surface (as in the case of repairs done to the inside of a pool).

    • After draining my pool, should I try to keep the plaster surface wet as much as possible?

      No, because when you wet the plaster, allow it to dry, wet the plaster, etc., the plaster expands and contracts due to the wet, then dry conditions. This may cause the plaster to develop hollow places and/or peal in places due to pre-existing weaknesses (especially with older plaster).

  • Pool Deck Surface Repair Questions

    • E-Z Patch® 2 be used to repair any type of Pooldeck textured surface?

      Yes, it can be used to repair any Pooldeck textured surfaces.

    • How thick can E-Z Patch® 2 be used be applied and can it also be used to fill-in, “float out” or level an area?

      E-Z Patch® 2 is designed to be applied approx. ¼”without cracking. It can also be applied thicker to fill-in an area prior to applying the ¼” texture. Allow the filled-in area to dry. Moisten the filled-in area with water and then apply the final ¼” layer. Any shrinkage cracks from the float-out will not affect the strength or bonding of the repair.

    • Does E-Z Patch® 2 wear well and last long?

      Yes, E-Z Patch® 2 is stronger and adheres better than most original Pooldeck textures.

    • How do I replicate the “kool-deck” look?

      Our E-Z Patch® 2 Instructional Video will teach and show you how.

    • What is “regular Cool-deck”?

      “Cooldeck“ or “Kooldeck” is a textured cement that is applied over concrete about ¼” thick. It is applied using a “Dash Brush” to make the many “peaks” or bumps which you trowel when slightly firm to create a “high-low”, knocked down color textured surfaces that (when using light or medium color) is cooler on skin & more slip resistant. The texture is then sometimes painted or coated for longer life and more stain resistance. E-Z Patch® 2 is designed to repair or re-texture this surface, as well as others.

    • What are “Pooldeck Textures”?

      Pooldeck textures are many different types of textured cement surfaces usually applied over concrete or other cement type surfaces. Pooldeck textures include Cooldeck, Lace Cooldeck, Simulated Flagstone, Simulated Brick, Simulated Tile & etc.

    • How can I determine if I have the Stegmeier or Mortex cool decking?

      Put some water on your cool deck. The Mortex Kooldeck® will only go slightly darker. The Stegmeier Cooldeck will turn darker. Also, on our E-Z Patch® 2 colors, each will have either a (S) for “Stegmeier” or a (M) for “Mortex”.

    • What causes the cracks in my pooldeck and how can I prevent cracking again in the future?

      Ground movement is usually the reason for cracks. Also, if  the concrete was not installed thick enough, this will create a weak area that will crack. If you apply E-Z Patch® 24 Elastic Crack Preventer to the area to be repaired after doing the chipping and prep work and before installing the E-Z Patch® 2 repair materials, you will create a repair that has flexibility between the substrate and the new E-Z Patch® 2 pooldeck repair materials. This will absorb the movement from most cracks.

  • White Thinset Pool Tile Setting Cement Questions

    • What is the lowest temperature that tile repairs can be done?

      You can use E-Z Patch® 3, E-Z Patch® 4 F.S. down to 60° F and E-Z Patch® 22 down to 0° F.

    • Will E-Z Patch® 3 adhere dry clay “Captile” and dry clay Mexican tile on my pool?

      Yes, E-Z Patch® 3 has a lot of “thinset concentrate” in it so that tiles, even the dry clay type of tiles, will go back into place without “sticking-out” from the surrounding tiles. E-Z Patch® 3 has excellent bonding.

    • Can I use E-Z Patch® 3 to apply tiles underwater?

      E-Z Patch® 3 is not designed for setting tiles underwater but E-Z Patch® 4 F.S. is.

    • Is E-Z Patch® 3 flexible?

      No, but E-Z Patch® 22 S.S. will give you a flexible set and flexible white grout that looks like a white cement grout.

  • White Pool Tile Grout and Set Repair F.S. (Fast Set) Questions

    • What is E-Z Patch® 4 F.S. used for?

      E-Z Patch® 4 F.S. is formulated for Fast Set Underwater tile grouting & setting. It can also be used for grouting tiles above water, but not for setting tiles above water.

    • What product do you have for setting & grouting ceramic tiles on an Acrylic Spa?

      E-Z Patch® 22 S.S. is the best to use for setting & grouting ceramic tiles on an Acrylic Spa or a Fiberglass Pool. Excellent bonding and flexibility with a 50 year life expectancy.

    • Can I use E-Z Patch® 8 with masonry dye?

      Adding masonry dye to the dry mix will not alter it’s properties. It’s best to start with a small test mix and add a small amount of water to it, to determine how much dye you will need. Remember to also wet the surface you are trying to match so that you are matching “wet to wet” to determine color.

    • What do you suggest that I use to repair ceramic tiles on my gunite pool & spa?

      E-Z Patch® 22 S.S. is the best to use for setting tiles or grouting tiles and is flexible. You can also use E-Z Patch® 3 to set the tiles and E-Z Patch® 4 to grout the tiles.

    • Can you use E-Z Patch® 4 to repair tile grout underwater?

      No, E-Z Patch® 4 is not formulated for that, but E-Z Patch® 4 F.S. is formulated for tile grout repairs done underwater.

    • Can E-Z Patch® 4 and E-Z Patch® 4 F.S. be colored to match the colored tile grout on my pool?

      Yes, add masonry dye to the dry mix of E-Z Patch® 4 or E-Z Patch® 4 F.S. to change the color. It is better to start with a small test mix and add a small amount of water to it to determine how much dye you will need to add. Remember to also wet some of the existing tile grout that you are trying to match so that you are matching “wet to wet” to get a more correct color match.

    • What is the lowest temperature that tile repairs can be done?

      You can use E-Z Patch® 3, E-Z Patch® 4 F.S. down to 60° F and E-Z Patch® 22 down to 0° F.

    • What tile repair product do you have to do repairs underwater?

      You can use E-Z Patch® 4 F.S. to set and grout ceramic tiles underwater.

    • I am going to replace some tiles underwater with some new dry clay Mexican tiles using E-Z Patch® 4 F.S. Do you have any extra hints that you could tell me for this type of tile?

      We suggest that when using E-Z Patch® 4 F.S. for setting dry clay tiles underwater, that the tiles should be soaked in water first, prior to using E-Z Patch® 4 F.S. to set them.

  • White Coping Stone Repair Questions

    • Is it difficult to make the small “hole texture” on the E-Z Patch® 5 repair?

      It is very easy. After you trowel the repair flat, use a nail to make the small hole indents and then finish off by lightly troweling once more.

    • I have Coping Stones on my pool that are stained, but I do not want to paint them. I want to clean them, repair them and then Clear Coat them. What do you recommend to put them back to their original condition?

      Sand the surface using 36 – 50 grit sandpaper. T.S.P. detergent scrub and rinse or power-wash the surface. Repair using E-Z Patch® 5. The next day (if dry) roll on two coats of E-Z Patch® Clear Acrylic Coating. Now it will be protected against stains, spalling & etc.

    • Does E-Z Patch® 5 come in colors?

      It only comes in white, but E-Z Patch® 5 can be colored with any masonry dye. It is best to start with a small test mix and mix a small amount of water into it to determine how much dye you will need to add. Remember to also wet the surface that you are trying to match so that you are matching “wet to wet” to determine color.

    • Can E-Z Patch® 5 also be used to replace a large piece of Coping Stone that is missing?

      Yes, our formula works great for large and small repairs. You could actually use E-Z Patch® 5 to re-create an entire Coping Stone if needed.

    • Can I reset chunks of Coping Stone that have come off?

      Yes, you can use E-Z Patch® 3 or E-Z Patch® 22 to reset pieces of Coping Stone.

  • Concrete Deck and Cantilever Edge Repair (Concrete Gray Color) Questions

    • Will E-Z Patch® 6 work if applied at a severe angle or upside down?

      Yes, E-Z Patch® 6 is formulated to prevent sagging and drooping when mixed and applied properly, even upside down.

    • How thick can E-Z Patch® 6 be applied?

      1 ½” is the recommended maximum thickness per layer. E-Z Patch® 6 may be applied up to 3” thick by applying 2 layers. Be sure to allow a few minutes of setting time between layers. If applying E-Z Patch® 24 prior to applying E-Z Patch® 6, make your first layer about ½”, then you can build up to the thickness required.

    • Is it better to apply a thin layer of E-Z Patch® 6, rubbing it onto the surface prior to applying thicker layers?

      Yes, this will ensure a better adhesion.

    • What colors does E-Z Patch® 6 come in?

      It is offered in a gray concrete color.

    • Can E-Z Patch® 6 be tinted?

      Yes, you can add masonry dye to change the color. It is best to start with a small test mix and mix a small amount of water into it to determine how much dye you will need to add. Remember to also wet the surface that you are trying to match so that you are matching “wet to wet” to determine color.

    • Can I put paint or a cement Pooldeck texture over the E-Z Patch® 6?

      Yes, you can do either one.

    • What causes the cracks in my concrete and how can I prevent cracking again in the future?

      Ground movement is usually the reason for cracks. Also, if  the concrete was not installed thick enough, this will create a weak area that will crack. If you apply E-Z Patch® 24 Elastic Crack Preventer to the area to be repaired after doing the chipping and prep work and before installing the E-Z Patch® 6 repair materials, you will create a repair that has flexibility between the substrate and the new E-Z Patch® 2 pooldeck repair materials. This will absorb the movement from most cracks.

    • Is E-Z Patch® 6 flexible?

      No, but you can make it a flexible repair by applying E-Z Patch® 24 Liquid Elastic Crack Preventer prior to doing the E-Z Patch® 6 repairs.

    • Can I reset some of the larger pieces of the broken concrete cantilever edge with E-Z Patch® 6?

      No, but there are other choices! First, you must do any trimming necessary for the pieces to reset back into place. You can use E-Z Patch® 3 Tile Setting Thinset Cement (not flexible) or you can use E-Z Patch® 22 flexible neutral cure silicone rubber to reset the pieces back into place. The larger pieces may need to be taped until they are firmly set.

    • Is there any way to sometimes speed up the setting time of E-Z Patch® 6, like in the winter?

      Mix with cold water to retard the setting time and use warm or hot water to slow the set time.

  • Rebar Rust Repair (Concrete Gray Color) Questions

    • Does E-Z Patch® 7 work when doing Rebar Steel repairs underwater?

      Yes. Mix and wait until it starts to stiffen, and then immediately put the repair mixture into a plastic “baggie” and take it underwater to do the rust repair.

    • How does E-Z Patch® 7 save a lot of time when making a rust repair?

      With E-Z Patch® 7, you do not have to cut-out the rusted existing steel rebar. This in itself will save you a lot of time cutting out the rebar and cleaning up every metal particle from the saw-cutting. Any metal particle, even tiny ones created by saw-cutting the rebar will create a rust spot on the plaster if not removed.

    • I need to do an underwater pool plaster repair involving a rust problem that is bleeding thru to the surface. What do I use?

      This problem requires a combination of 2 products. First, chip off all rusted cement and remove any rust particles from the pool so that they will not leave rust stains on the plaster surface. Next, use E-Z Patch® 7 to seal the rebar steel and fill the chipped out area to 3/8” from the top surface of  the existing plaster. Then apply one of our E-Z Patch® F.S.  (Fast Set) plaster repair kits. Also see our Instructional Repair Videos. 

    • I have some places that I had to chip down 3” – 4” deep to remove all of the rust in my pool gunite cement. Do I have to apply E-Z Patch 7 in layers?

      No, E-Z Patch® 7 is designed to be applied up to 6” deep.

    • To what consistency should I mix E-Z Patch® 7?

      For floor repairs you can mix E-Z Patch® 7 runny like” gravy” and pour it or mix it thick like “mashed potatoes”. If you are repairing on a wall or doing an underwater repair, just mix it thick like “mashed potatoes”.

  • Anchoring Cement (Concrete Gray Color) Questions

    • Does E-Z Patch® 8 set up firm quickly?

      Yes, depending on the temperature and humidity, it will set-up firm in about 5 minutes and sets hard in 15 minutes. E-Z Patch® 8 will take overnight to set-up real hard for use.

    • Can you apply textured cement topping or paint over E-Z Patch® 8?

      Yes, you can apply a textured cement topping right away and you can apply paint or coating after 24 hours.

    • What will E-Z Patch® 8 anchor or set?

      E-Z Patch® 8 is for setting bolts, posts, handrails, machinery, fences & almost anything to be anchored in concrete.

    • Can I add masonry dye to E-Z Patch® 8 to match my colored concrete?

      Yes, it’s best to start with a small test mix and add a small amount of water to it to determine how much dye you will need. Remember to also wet the surface you are trying to match so that you are matching “wet to wet” to determine the color.

  • Pebble Plaster Repair and Pebble Plaster Repair F.S. (Fast Set) Questions

    • What does “For Above Water Repairs” mean exactly?

      This is for the cement type of repair supplies that are not for underwater repairing. It means that the repair must be done after the pool water is lowered below the area to be repaired. It does not mean that after the repair is done and hardened, that water cannot be constantly on the surface (as in the case of repairs done to the inside of a pool).

    • Do repairs using E-Z Patch® 9 last long?

      Yes, all of our cement repair supplies, including E-Z Patch® 9 and E-Z Patch® 9 F.S. are made with the finest ingredients. They also have additional Polymers & Pozzolans. The finished repairs are usually much stronger than the original plaster.

    • What do I use to do a underwater pebble plaster repair?

      Use E-Z Patch® 9 F.S. Watch the E-Z Patch 9 F.S. Instructional Repair Video.

       

    • Can I adjust the color of E-Z Patch® 9 or E-Z Patch® 9 F.S.?

      Yes, you can make it lighter by adding a little E-Z Patch® Titanium Dioxide Bright White Cement Colorant (also sold here) when mixing. Also, masonry dye can be added to any of our cement type repair supplies. Remember to color match “wet to wet” to determine color matching. Make sure the repair material is wet and also wet the existing surface to be matched.

    • In hot weather how can I slow down the setting time of E-Z Patch® 9 Pebble Plaster Repair?

      If you mix the materials in any of our cement type products using warm or hot water, it will set-up faster. If you mix the materials in any of our cement type products using cool of cold water, it will set-up slower.

    • Can I buy E-Z Patch® 9 and E-Z Patch® 9 F.S. in a smaller pebble size?

      Yes, both are available in a “regular” pebble size (like on our sample boards). We also have a smaller “mini” pebble. When ordering, just request the smaller “Mini” Pebble!

    • The existing Pebble Plaster surface has a lot of mineral deposits on it which changed the surface color from blue to more of a Gray or Gray-Blue color. How do I get the new repair to match the existing Pebble Plaster surface?

      • You can use a different color of Pebble Plaster repair than the original color that better matches the existing surface, as the surface color has changed over the years. In most cases like this, we suggest using E-Z Patch® 9 or E-Z Patch® 9 F.S. in the “Blue/ Gray” color. In some rare cases, you may have to add some masonry dye to achieve the color that matches.
      • Another way to match the repair color to the existing surrounding pebble plaster is to “stain” the new repair.
    • How thick can I apply your plaster repair?

      Our E-Z Patch® pool plaster materials are designed to be applied a min. of 3/8” deep and a max. of 1” at a time. Layers of up to 1” thick can be applied if you allow the previous layer to dry first and then moisten prior to applying the next layer so you don’t get shrinkage cracks.

    • What causes the cracks in my pool plaster and how can I prevent them from cracking again in the future?

      Ground movement is usually the reason for cracks. Also, if the pool wall was not installed thick enough, this will create a weak area that will crack. If you apply E-Z Patch® 24 Elastic Crack Preventer to the area to be repaired after doing the chipping and prep work and before installing the plaster repair materials, you will create a repair that has flexibility between the substrate and the new pool plaster repair materials. This will absorb the movement from most cracks.

    • What is the difference between E-Z Patch® 9 and E-Z Patch® 11?

      E-Z Patch® 9 is a natural pebble plaster. E-Z Patch® 11 is a man-made plastic bead type plaster. They both have exposed pebble or “beads” but the pebble is a natural look where as the “beads”are brighter in color.

    • My Pebble Plaster has a grayish haze on it now from the minerals in the water. How can I do a repair that will match?

      There are 2 ways to do this repair:

      • Just choose a color of E-Z Patch® 9 or E-Z Patch® 9 F.S. that best matches your surface now that it is older, and repair it.
      • Or, first do the repairs needed using the same color as the original pebble plaster. Allow the new repairs to dry for at least 15 minutes. To create a gray stain mixture, mix a small amount of black masonry dye into some white cement. Next, add about ½ water to ½ of our E-Z Patch® Liquid Acrylic Bonder and Admixture and mix into a runny consistency. Dampen the surrounding existing pebble plaster surface. Using a sponge or paintbrush, put a small amount of the “gray stain” that you just mixed up also onto the existing pebble plaster surface. Add small amounts of black dye to the mix until you get a color match. Now, using a sponge or paint brush, lightly apply the “gray stain” to the repaired surface so that the new repair blends in with the existing pebble plaster. If you apply too much, just lightly sponge some off.
  • Quartz Plaster Repair and Quartz Plaster Repair F.S. (Fast Set) Questions

    • Does E-Z Patch® 10 set-up at the same speed as E-Z Patch® 1?

    • How do I get the right amount of Quartz to show on the surface of the E-Z Patch® 10 Quartz plaster repair?

      We have complete instructions on each repair supply item. The instructions will tell you how to use a sponge & a Trowel to get the right amount of Quartz showing on the surface of the repair.

    • On rare occasions I have encountered a custom colored Quartz plaster. Can your E-Z Patch® 10 be colored?

      Yes, add masonry dye to the dry mix of E-Z Patch® 10 or E-Z Patch® 10 F.S. to change the color. It is better to start with a small test mix and add a small amount of water to it to determine how much dye you will need to add. Remember to also wet the surrounding area that you are trying to match so that you are matching “wet to wet” to get a more correct color match.

    • What do I use to do a underwater Quartz Plaster Repair?

      Use our E-Z Patch® 10 F.S. for Quartz plaster Underwater repairs (when water is not lowered for the repair).

    • What causes the cracks in my pool plaster and how can I prevent them from cracking again in the future?

      Ground movement is usually the reason for cracks. Also, if the pool wall was not installed thick enough, this will create a weak area that will crack. If you apply E-Z Patch® 24 Elastic Crack Preventer to the area to be repaired after doing the chipping and prep work and before installing the plaster repair materials, you will create a repair that has flexibility between the substrate and the new pool plaster repair materials. This will absorb the movement from most cracks.

    • Can I buy E-Z Patch® 10 in different sizes?

      Yes, both E-Z Patch® 10 and E-Z Patch® 10 F.S. are available in a “regular” Quartz size and also in a smaller Quartz size. Our color samples show some colors in regular size Quartz and some in a smaller size Quartz. If you need a different sized Quartz for any color, please request the different size.

    • How thick can I apply your plaster repair?

      Our E-Z Patch® pool plaster materials are designed to be applied a min. of 3/8” deep and a max. of 1” at a time. Layers of up to 1” thick can be applied if you allow the previous layer to dry first and then moisten prior to applying the next layer so you don’t get shrinkage cracks

    • What does “For Above Water Repairs” mean exactly?

      This is for the cement type of repair supplies that are not for underwater repairing. It means that the repair must be done after the pool water is lowered below the area to be repaired. It does not mean that after the repair is done and hardened, that water cannot be constantly on the surface (as in the case of repairs done to the inside of a pool).

    • What product should I use to do colder weather Quartz Plaster repairs?

      Use E-Z Patch® 10 F.S., even when not underwater in colder temperatures (under 70° F). To speed-up the setting time for any of our cement type repair supplies, mix using HOT or WARM water. You can also use a hot air gun on the repaired area to get it to set-up faster.

    • After draining my pool, should I try to keep the plaster surface wet as much as possible?

      No, because when you wet the plaster, allow it to dry, wet the plaster, etc., the plaster expands and contracts due to the wet, then dry conditions. This may cause the plaster to develop hollow places and/or peal in places due to pre-existing weaknesses (especially with older plaster).

  • Beadcrete® Plaster Repair and Beadcrete® Plaster Repair F.S. (Fast Set) Questions

    • How thick can I apply your plaster repair?

      Our E-Z Patch® pool plaster materials are designed to be applied a min. of 3/8” deep and a max. of 1” at a time. Layers of up to 1” thick can be applied if you allow the previous layer to dry first and then moisten prior to applying the next layer so you don’t get shrinkage cracks.

    • What causes the cracks in my pool plaster and how can I prevent them from cracking again in the future?

      Ground movement is usually the reason for cracks. Also, if the pool wall was not installed thick enough, this will create a weak area that will crack. If you apply E-Z Patch® 24 Elastic Crack Preventer to the area to be repaired after doing the chipping and prep work and before installing the plaster repair materials, you will create a repair that has flexibility between the substrate and the new pool plaster repair materials. This will absorb the movement from most cracks.

    • What does “For Above-Water Repairs” mean exactly?

      This is for the cement type of repair supplies that are not for underwater repairing. It means that the repair must be done after the pool water is lowered below the area to be repaired. It does not mean that after the repair is done and hardened, that water cannot be constantly on the surface (as in the case of repairs done to the inside of a pool).

  • Saltillo Tile Repair Questions

    • My Saltillo tiles are varied in color. How do I match the different colors when I do repairs?

      Usually you will need to purchase both of the E-Z Patch® 13 (Terra Cotta color) and E-Z Patch® 14 (Yellow-Tan color) to match your Saltillo tile colors. You can mix both colors together when needed to make the proper color matches.

    • How large of a chip or crack can E-Z Patch® 13 and E-Z Patch® 14 repair?

      They will repair any size needed.

    • After using your Saltillo Tile Repair Kits, can I apply a stain, sealer or wax over the repair?

      Yes, but wait for a week after the repairs are done.

    • Can I make a flexible repair using E-Z Patch® 13 or E-Z Patch® 14?

      Yes, if you apply E-Z Patch® 24 to the repair area prior to repairing.

    • Will your Saltillo tile repair supplies hold up around a swimming pool or spa area?

      Yes, it is not affected by pool or spa water unless you use Salt Water. If you use Salt Water, you will need to apply a sealer over the repairs as Salt Water will deteriorate cement deck surfaces.

    • What can I use to repair cement grey Saltillo Tile grout?

      Use E-Z Patch® 6, as it also works well for repairing cement gray Saltillo Tile grout.

  • Glazed Ceramic Tile Touch-Up Questions

    • Does E-Z Patch® 15 fill-in chips or cracks?

      E-Z Patch® 15 will fill-in very small cracks and also fill-in very shallow chips on the glazed tile surface. Fill-in any larger cracks or chips prior to applying E-Z Patch® 15 with a good latex acrylic caulk or tile grout such as E-Z Patch® 4.

    • Do you enclose a applicator brush in the E-Z Patch® 15?

      Yes, a small applicator brush is attached to the lid inside of the E-Z Patch® 15 bottle.

    • I have a few cracks & chips in my ceramic tile. I can no longer obtain the tile and replacing all of the tile would be too costly. Will E-Z Patch® 15 solve my problem?

      Yes, E-Z Patch® 15 is formulated and designed specifically for these types of ceramic tile repairs. Tile repairs with E-Z Patch® 15 will improve the tile appearance and save expense.

    • How do I find out what color of E-Z Patch® 15 will match my tiles?

      27 pre-mixed colors are available.

    • How long does it take E-Z Patch® 15 to dry?

      E-Z Patch® 15 usually takes 1 hour to be dry enough to be walked on, wiped off or have water splashed on it.

    • What product do I use to repair the glazed surface on ceramic tiles?

      Use E-Z Patch® 15 which is available in 27 colors.

  • White Neutral Cure 100% Silicone Rubber Questions

    • I have a crack at the top joint of my pool tiles. It is white in color. What is the best product to use for this repair?

      The best product would be E-Z Patch® 22 S.S. which produces a long lasting flexible repair.

    • What product do you have for setting & grouting ceramic tiles on an Acrylic Spa?

      E-Z Patch® 22 S.S. is the best to use for setting & grouting Ceramic tiles on an Acrylic Spa or a Fiberglass Pool. Excellent bonding and flexibility with a 50 year life expectancy.

    • What do you suggest that I use to repair ceramic tiles on my gunite pool & spa?

      We suggest using E-Z Patch® 22 S.S. which is very flexible and is used for both setting and grouting ceramic tiles.

    • What is the lowest temperature that tile repairs can be done?

      E-Z Patch® 3, E-Z Patch® 4 F.S. down to 40° F and E-Z Patch® 22 down to 0° F.

    • I have problems with my pool/ spa dividing “dam wall” which is curved and tiled. It has some tiles along with 2” of cement that has broken loose and is protruding out due to expansive movement. What can I fix this with that is flexible and lasts?

      You will first have to remove the loose cement and loose tiles. You can fit the pieces back into place (like a jig-saw puzzle) but you will usually have to trim off some of the cement to get the cement and tile to fit back into place. You can use a 4” grinder with a diamond cement blade to do this. After you get the pieces to go back into place and all surfaces are clean, you can use E-Z Patch® 22 to reset the pieces of cement and tiles. Use E-Z Patch® 22 S.S. to do the grouting. E-Z Patch® 22 S.S. comes with 2 “Scrubber Pads to make grouting with Neutral Cure Silicone Rubber easy.

    • What is the difference between E-Z Patch® 22 and E-Z Patch® 4 F.S.?

      E-Z Patch® 22 and E-Z Patch 22 S.S. is a Flexible White Neutral Cure Silicone Rubber for ceramic tile Adhesion & Grout. E-Z Patch® 4 is a White Cement Type Ceramic Tile Grout to be used when lowering the water to do the repair. E-Z Patch® 4 F.S. is a Underwater Ceramic Tile Adhesive & Grout. E-Z Patch® 4 F.S. can also be used as a Fast Set above Water Grout.

    • The temperature is very cold outside, so is there anything extra that I should do?

      In temperatures 50 degrees F or lower, warm the Cartridges first so that they will flow easier.

  • Self-Leveling Expansion Joint Sealant Questions

    • I had my expansion joints replaced using a product other than E-Z Patch® 23 “E-Z Joint Seal” and the rubber got hard and split allowing water to penetrate and looked bad after 3 years. Unfortunately I now have to replace the expansion joint rubber again! How long would your product last?

      Our expansion joint rubber has a 50 year life expectancy and is UV stable (the sun’s ultra violet rays do not affect it). it stays flexible and does not dry out and become stiff or hard like the other products.

    • When do I need to replace my expansion joints with rubber as opposed to “re-capping” them with a U shaped plastic expansion joint?

      You can use a plastic “re-cap” if your existing plastic expansion joints are only cracked with small breaks or holes in them. If any of your plastic expansion joints are deteriorated more than that, you will have to replace them with rubber.

    • I have problems with leaves, etc. getting into my expansion joints. They are hard to keep cleaned out. I also have concerns about water going into the joints and causing accelerated ground movement problems. Do you have a product that will solve this problem?

      Yes, we have E-Z Patch® 23 “E-Z Joint Seal” rubber available in Grey, Tan & White colors.

    • Can I apply colored sand to your E-Z Patch® 23 “E-Z Joint Seal” Expansion Joint Rubber when I install it to better match the rock next to it?

      Yes. You can apply sand to our rubber if you apply it before the surface “skins over” (before the surface is no longer sticky.)

    • The temperature is very cold outside, so is there anything extra that I should do?

      In temperatures 50 degrees F or lower, warm the Cartridges first so that they will flow easier.

  • Elastic Crack Preventer Questions

    • How is E-Z Patch® 24 “Elastic Crack Preventer” applied?

      E-Z Patch® 24 is a rubber liquid that most surfaces adhere to. E-Z Patch® 24 is applied either prior to applying the repair material or applying over the repaired cracked area. Use a 2”paint brush for most applications. Use a small “artist brush” for applying to the sides of cracks.

    • What surfaces or repair material can be applied over E-Z Patch® 24?

      You can apply any concrete paint, cement deck texture, poolplaster, etc. over E-Z Patch® 24 when dry in 20 min.

    • Does E-Z Patch® 24 really make a difference in reducing crack problems?

      Since the introduction of E-Z Patch® 24 in 2000, our Renovation Dept. has experienced a 75% reduction in reoccurring crack repair problems.

  • Clear Vinyl Liner Repair Sealant Questions

    • I have used other vinyl liner repair kits to do repairs underwater but have had problems with residue from the product gumming up my hair, burning my eyes and sometimes not sticking! The patch just floated up to the surface! What is different about your product?

      Our clear E-Z Patch® 28 Vinyl Liner repair has no residue to gum-up your hair or burn your eyes. It usually does not need to be used with a vinyl patch. You will only need a vinyl patch (we include a clear vinyl, just in case) if you have a repair that is wide or has a lot of water traveling thru it or is at a seam. For most repairs, E-Z Patch® 28 does not need a patch.

    • What can I use to repair a cut in my pool cover?

      Use E-Z Patch® 28 clear vinyl liner repair. It also works well on repairing pool and spa covers.

    • I need to repair a leak at my pool light where the electric cord from the pool light goes thru the hole in the pool light metal housing. What do I use?

      Use E-Z Patch® 28. It works underwater or above water and will seal the leak.

    • What other repairs can E-Z Patch® 28 be used for?

      Beside repairs to vinyl liners, E-Z Patch® 28 can be used for repairing pool covers, pool light electric cord canister grommet, wading boots, suitcases & more.

    • I have some very long vinyl liner cuts and rips. What product do you have for this?

      We suggest using E-Z Patch® 28 in the larger 4.8 oz. size along with clear vinyl liner sheets. For a repair like this, E-Z Patch® 28 would be used as the adhesive.

  • Acrylic Coating for Pool Decks, Patios and Coping Stone Questions

    • What is different about your pooldeck coating “E-Z Pooldeck® Coating” compared to other pooldeck paints?

      Our coating (paint) for pooldecks is the best formula that we have found in the USA for ease of application, looks and longevity. E-Z Pooldeck® Coating also contains 45% acrylic and 3% epoxy. E-Z Pooldeck® Coating is a non-skid coating whose non-skid grit is not harsh on your feet. E-Z Pooldeck® Coating is not one of those “thick” paints that have a high amount of cheap “fillers” in order to lower the cost and therefore the quality. We have gone back to inspect jobs even done 11 or more years ago and found our coating to still look like new. Not even a small place where our coating has pealed or is worn. Our E-Z Pooldeck® Coating lasts!

    • Is E-Z Pooldeck® Coating good for coating concrete and coping stones?

      Yes, E-Z Pooldeck® Coating is formulated to adhere to all pooldeck or patio cement and concrete surfaces as well as coping stones.

    • What protection does E-Z Pooldeck® give Pooldeck?

      Our product is a tough, durable, non-skid coating that withstands the elements such as rain, sleet, snow, heat or sun without lifting. It also seals Pooldecks from salt water deterioration. In colder climates, it protects cement type surfaces from spalling due to freeze-thaw cycles.

    • What is “Lace” textured Cooldeck?

      “Lace” Cooldeck is applied using a sheet rock type texturing hopper/sprayer/compressor. It is then troweled the same, but it has a slightly different looking texture when done. Lace Cooldeck is always painted or coated at the time of installation. Our E-Z Patch® 2 is designed to repair this texture.

    • How many colors does E-Z Pooldeck® Coating come in?

      6 colors: Dry Sand, Wet Sand, Light Gray, Dark Gray, Leather & Terra-Cotta.

    • Does E-Z Pooldeck® Coating last a long time?

      Yes, our formulation is the best and longest lasting pooldeck, concrete & coping stone coating. We have tested the others to be sure.

  • Liquid Acrylic Bonder and Admixture Questions

    • What sizes is E-Z Patch® Liquid Acrylic Bonder available in?

      E-Z Patch® Liquid Acrylic Bonder & Admixture is available in 1 gal and 5 gal sizes. We also have replacement bottles available in 1 oz, 2 oz, 4 oz, 6 oz, 12 oz, 32 oz & ½ gal sizes.

    • Why do I need to buy and apply the E-Z Patch® Liquid Acrylic Bonder/ Admixture, when the E-Z Patch® 2 already has Liquid Acrylic Bonder/ Admixture in it?

      The amount of liquid acrylic bonder & admixture already included in the E-Z Patch® 2 repair kits works excellently for any pool deck repairs and lasts a long time. From experience, we suggest applying E-Z Patch® Liquid Acrylic Bonder & Admixture using a paint roller to the substrate prior to total or large area pool deck or concrete resurfacing with cement textures for even more superior and longer lasting non-remulsifying bonding.

  • Clear Acrylic Non-skid Coating Questions

    • How many years before E-Z Patch® Clear Acrylic non-skid Coating needs to be clear coated again?

      Usually 5, depending on the amount of foot traffic, harsh weather conditions, etc.

    • I have a new salt water system on my pool and I was told that I should put a paint or coating over my pooldeck (which is Cooldeck). Is that true?

      Yes, the salt water systems in pools or spas, over time, can deteriorate cement surfaces such as Cooldeck or concrete. You can protect your pool deck by applying a good coating or paint such as E-Z Patch® Clear Acrylic Non-Skid Coating or E-Z Pooldeck® Coating.

    • I have Coping Stones on my pool that are stained, but I do not want to paint them. I want to clean them, repair them and then Clear Coat them. What do you recommend to put them back to their original condition?

      Sand the surface using 36–50 grit sandpaper. T.S.P. detergent scrub and rinse or power-wash the surface. Repair using E-Z Patch® 5. The next day (if dry) roll on two coats of E-Z Patch® Clear Acrylic Coating. Now it will be protected against stains and spalling. 

  • Bulk Scrubbers Questions

    • What sizes are the E-Z Patch® Bulk Scrubbers available in?

      E-Z Patch® Bulk Scrubbers for grouting with silicone rubber are available in 25, 50, 100 & 200 Scrubbers per case.

    • Are Bulk Scrubbers the only way to purchase the Scrubbers for silicone rubber tile grouting?

      No, two Scrubbers are included in the E-Z Patch® 22 S.S.

    • Why would I need to buy Bulk Scrubbers?

      You may want to buy the Scrubbers in bulk if you are doing:

  • Underwater Repair Questions

    • What different underwater repair supplies do you have?

      We have E-Z Patch® 1 F.S. for fast set underwater repairs on white pool plaster, E-Z Patch® 4 F.S. for fast set underwater setting and grouting of tile, E-Z Patch® 7 for rust rebar repair, E-Z Patch® 9 F.S. for fast set underwater repairs to pebble plaster, E-Z Patch® 10 F.S. for fast set underwater repairs on quartz pool plaster, E-Z Patch® 11 F.S. fast set underwater repairs for Beadcrete® pool plaster and E-Z Patch® 28 for underwater vinyl liner repairs.

    • What is the lowest temperature that your underwater repair products will work?

      Our underwater products will work well at water temperatures above 60° F.

    • Is it harder to do a repair underwater as opposed to doing the repair after the water is lowered or removed?

      Doing the repairs underwater is somewhat more difficult but you will not have to pump the water down and deal with the cost of refilling and chemicals. Please note that usually you will want to drain and replace all of your pool water every 3 years (or drain 1/3 of the pool water every year) due to water evaporation leaving minerals in the pool that build-up causing more mineral deposits on the plaster and tiles.

  • Miscellaneous Questions

    • Is your E-Z Patch® Titanium Dioxide colorant concentrated?

      Yes, so add sparingly for a brighter white or for lighter colored cement type of repair.

    • What if I cannot determine my color of plaster? Will you match the sample that I send you?

      Yes. There would be an extra charge of $50.00 for custom color matches to match the sample you send us as closely as possible.

    • How do I become a Distributor?

      First, contact the office by email at ezprod@ezprod.com or call us at 888-439-7282. We will get information from you to verify that you qualify to be a Distributor purchasing at Distributor prices.

    • I have a retail store but sometimes my local distributor does not have what my customer needs. What can I do?

      We suggest discussing your need with your local Distributors. If they will not order and bring-in the product or products you request, contact us and we will also attempt to resolve the issue. You can also order the product or products online on this website.

    • Do you have “Service Locations?”

      At this time we only have one location for our warehouse & office.

    • What if I mix the dry materials mix too “soupy”?

      Just add more of the dry mix and re-mix.

    • How long of a shelf life do your products have?

      Our standard cement type products that are not F.S. (Fast Set) have a 5 year shelf life where as our F.S. cement type products have a 3 year shelf life. E-Z Patch® 15 has a 3 year shelf life. E-Z Patch® 22, E-Z Patch® 22 S.S. and E-Z Patch® 23 have a 1 year shelf life. E-Z Patch® 24, E-Z Patch® 28, E-Z Pooldeck® Coating, E-Z Patch® Clear Acrylic Coating, E-Z Patch® Acrylic Bonder/Admixture and E-Z Patch® Titanium Dioxide have a 5 year shelf life.

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